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Help & Frequently Asked Questions


There are 5 ways to get help for Banner Maker Pro for Flash.

  1. Within the program, each tab contains a pull down instructions for that tab. Click on the double down arrows on the right of the instructions to view them. Click the arrows again to push the instructions back up.

  2. View the Help file by clicking F1 within the program, or by choosing Index from the Help menu.

  3. View the Frequently Asked Questions below.

  4. Tutorials are available on our tutorials page.

  5. If none of your questions are answered, please contact us by using our contact page.

Order Questions

How many banners can I make if I purchase Banner Maker Pro for Flash?

If I purchase the full version, does the bannermakerproforflash.com watermark in the lower left hand corner go away?

What is the difference between Banner Maker Pro and Banner Maker Pro for Flash?

If I purchase Banner Maker Pro for Flash, can I make banners and sell them?

If I buy the download version, what happens if I need to re-install the software?

The security settings on my computer will not let me download the software. What do I do?

Can I install the purchased software on more than one computer?

Can I create html5 animations with Banner Maker Pro for Flash?

Program Questions

Do you have any tutorials?

How can I add additional fonts to the program?

How can I add additional background images?

How can I add my company logo, digital photo or other image?

When I go to view the Preview in the web browser, I get a message that says "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options..."

I want to animated one line of text, but not another line of text. How do I do that?

When I add my flash banner to my website, I get this message "press spacebar or enter to activate and use this control" and it requires two clicks to go to the link instead of one. Why is this?

When I add my text and animate it, it becomes off center. How do I fix this?

My text is getting cut off on the right hand side when the text is animated. How do I fix this?

When I click on Preview on the Save Tab and then click on the banner in the web browser and it doesn't work. Why?

I just added a jpeg and the animation is not working properly.

HTML and Web Page Questions

How do I add the saved flash file to my web page?

Where can I store my images if I do not have a website?

How do I save my images to photobucket.com?


How many banners can I make if I purchase Banner Maker Pro for Flash?

$39.95 (USD) allows you to make an unlimited number of flash banners once you purchase Banner Maker Pro for Flash. There are no additional fees and there is not a per banner charge.

If I purchase the full version, does the bannermakerproforflash.com watermark in the lower left hand corner go away?

Yes. The purchased version does not contain the bannermakerproforflash.com watermark that appears in the lower left hand corner in the trial version.

What is the difference between Banner Maker Pro and Banner Maker Pro for Flash?

Banner Maker Pro and Banner Maker Pro for Flash create different image types. Banner Maker Pro creates buttons and banners using the gif and jpeg formats. Banner Maker Pro for Flash uses the flash format (swf). The gif format is limited to 256 colors which really limits the types of animations. The flash format is not limited to the number of colors and is capable of animation that cannot be done within a gif file.

Basically, Banner Maker Pro's images are easier to add to websites, but the animation and color are limited. More can be done with Banner Maker Pro for Flash, but the HTML to add your images to web pages is more difficult and some web hosts are not setup to use the swf format.

If I purchase Banner Maker Pro for Flash, can I make banners and sell them?

Absolutely!

If I buy the download version, what happens if I need to re-install the software?

If you have purchased from the website, simply contact us with your name, the email address and the approximate date that the software was purchased. We will send directions on how to re-download the full version.

There is never a cost for this service.

How can I add additional fonts to the program?

Banner Maker Pro for Flash uses the True-Type fonts that are currently installed on your computer. If you want to add more fonts, you just add more fonts to your computer. It's easy to do and there are several web sites devoted to fonts. See our Banner Resources page for details.

How can I add additional background images?

To add your own backgrounds to the list of backgrounds that appears on the backgrounds page, copy your backgrounds to the backgrounds directory specified in the Options. (The default directory is C:\Program Files\Banner Maker Pro for Flash\backgrounds.) The new backgrounds will appear in the list after the program has been re-started. The same process can be used to add your own images to the images directory.

How can I add my company logo, digital photo or other image?

Simply go to the Images tab, and click on Add Image. The image can be resized and made partially transparent.

When I go to view the Preview in the web browser, I get a message that says "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options..."

To view your animation, click on the text and choose "Allow Blocked Content...". This will allow you to view the animation.

If you click on the animation, you will then get the Macromedia Flash Player Player warning that the banner is trying to communicate with the Internet-emailed location: that is the website associated with the banner.

Click OK to go to the website. To prevent this message from appearing on each preview, go to Settings. Click on Edit Locations and chose Add Locations. In the Trust This Location dialog, add 'C:\Documents and Settings\All Users\Application Data\Banner Maker Pro for Flash'. You may have to reboot for the options to take affect.

There are instructions from adobe here:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4c093f20

How do I add the saved flash file to my web page?

The flash file (.swf extension) is added to a website by a small section of HTML code. Most web editors, such as MS Expression Web have a command to add a flash banner by Insert | Media | Flash Movie. You will first need to move your flash file to your web server. Banner Maker Pro for Flash can also create the html code on the "Create HTML Link Code" on the Save tab. Click on the Instructions tab on the Create HTML Code for more instructions on creating the HTML code. Also, there is a tutorial for MS FrontPage here:

http://www.bannermakerproforflash.com/tutorial-frontpage.html

Note: Adding a flash file (swf) is not the same as adding a image (gif or jpeg) to a webpage. The html code is different.

If you are having trouble adding the flash file to your website, you can try using photobucket.com to host your files. It is very easy to upload your files to photobucket.com, and then you can use the Create HTML Code to place the image on your website.

Do you have any tutorials?

Yes. Tutorials can be found here.

Where can I store my images if I do not have a website?

There are several free websites that will store images for you. One of the most popular sites for flash is www.photobucket.com

Photobucket.com is very useful if you are having trouble getting the images to your website or if you do not have a website where you can put your images.

I want to animated one line of text, but not another line of text. How do I do that?

To prevent a shape, image or text from being animated, uncheck the "Add Text/Shape/Image to Animation" on the tab for the object. First, click on the object to select it. Then uncheck the box on the correct tab (Image, Text or Shape tab). This will prevent the object from being part of the animation.

When I add my flash banner to my website, I get this message "press spacebar or enter to activate and use this control" and it requires two clicks to go to the link instead of one. Why is this?

Due to a patent dispute between Microsoft and Eolas, Microsoft had to modify its browser (IE6 with the 912945 security patch and IE7) to require the user to "activate" the control before the user could use (or click) on the object. This problem affects flash, java, quicktime, and realplayer files.

Fortunately, there is a way around this, which involves a small html code change and placing a small JavaScript file in the same directory as your html. Version 2.02 of Banner Maker Pro for Flash automatically creates the correct html code and JavaScript file.

Here are some links with more information:

http://support.microsoft.com/kb/912945

http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp

http://www.adobe.com/devnet/activecontent/articles/devletter.html

When I add my text and animate it, it becomes off center. How do I fix this?

If you are using Letter Spacing greater than 0 on the Text menu and animate the text, BMP for Flash will add spaces to the end to make sure that letters are not cut off, which could cause the text to moved. (For example, the text would spin slightly off center or the text effect would be in a slightly different spot from where the text was added.) To fix this, add spaces (' ') around the beginning and end of the text and then animate.

My text is getting cut off on the right hand side when the text is animated. How do I fix this?

If you are using large text and/or spacing the letters far apart, the animation may have trouble sizing the text properly and the text can get cut off. To fix this, add spaces (' ') to the beginning and end of the line of text. Preview the animation and add spaces as needed.

"How do I save my images to photobucket.com?"

1. Save your image in Banner Maker Pro.

2. Go to photobucket.com and create an account if you do not have one.

3. Click on Browse, and select the image that you just saved. The default directory for saving files is c:\program files\banner maker pro for flash.

4. Click on upload to load your image into photobucket.com.

The image is now on photobucket.com. If you are placing the image on your website, continue with the remaining steps.

5. Right click on the URL Link and choose Copy.

6. Go back to Banner Maker Pro for Flash and choose Create HTML Link Code.

7. In the Image location and/or directory edit box, right click and choose Paste to place the link from photobucket.com.

8. Click "Create HTML Code" to create the html code for your website.

9. Copy and paste this code to your website.

The security settings on my computer will not let me download the software. What do I do?

If you are getting an unknown publisher or no digital signature found message, save the installation program to your desktop and then run the install program by clicking on the icon.

Can I install the purchased software on more than one computer?

Yes, there are no limits on the number of installations.

When I click on Preview on the Save Tab and then click on the banner in the web browser and it doesn't work. Why?

Security settings for the Adobe Flash Player may be preventing a link from a local file (the preview image) from linking to the internet. You can change the security settings on Adobe Flash Player by Ctrl + clicking on the image.

This issue does not appear when you copy the banner to your website.

I just added a jpeg and the animation is not working properly.

Make sure that you are using a non-progressive jpeg. Flash, until very recently, did not support progressive jpegs properly, and there still may be some issues. Re-save your jpegs without the progressive encoding and the problem should be solved.

Can I create html5 animations with Banner Maker Pro for Flash?

Yes, to do this, follow these steps.

1. Save your file on the save tab.

2. Click on the 'Convert to HTML5' button on the Save tab.

3. On Google's Swiffy page, upload the .swf file.

4. Click upload and convert, and then save the html5 file. (It is in .svg format.)

If you have difficulties, trying using the Chrome browser from Google.

Here's an example of a file that has been converted.